Privacy Policy

This Privacy Policy explains how süga ai ("we", "our", "us") collects, uses, and protects your data when you use the app.

1. Information We Collect

We collect limited information to provide and improve the app's functionality. This includes:

  • User queries entered into the app
  • Device identifiers (e.g., device ID)
  • IP address
  • Technical and usage analytics (via Mixpanel)

We do not collect personal identifiers such as names or email addresses by default, as the app does not require user accounts.

2. How We Use Your Information

  • To process sugar analysis requests
  • To improve the app and its reliability
  • To monitor overall usage and performance
  • To detect abuse or technical issues

3. Data Storage and Retention

We store queries and device IDs on our servers for the purposes described above. We do not sell your data or use it for marketing. Data is retained only as long as needed to operate and improve the app securely.

4. Third-Party Services

We use Mixpanel for anonymous usage analytics. Mixpanel may receive technical and behavioral data to help us improve the app. For details, refer to Mixpanel’s Privacy Policy.

5. Communications

You may contact us at sugaaiapp@gmail.com. If you contact us, we may keep your message to improve our service or respond to your inquiry.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your data. To make a request, please email us at sugaaiapp@gmail.com.

7. Data Security

We apply appropriate security measures to protect your data, but no system is 100% secure. We cannot guarantee absolute protection.

8. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect information from minors. If we learn we have collected data from a child, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the app or through other appropriate channels.